Support

How our support model works and how our operation team handles the incidents.

• Customer support
  The support we provide is an essential part of our offering. Here we explain various support service processes and workflows.
• Giant Swarm training catalog
  Overview of the trainings and workshops offered to customers in order to share our knowledge and best practices with them and answer possible follow-up questions.
• Incident process
  The process used by the Giant Swarm support team when a priority one incident is called.