Support
How our support model works and how our operation team handles the incidents.
- Customer support
The support we provide is an essential part of our offering. Here we explain various support service processes and workflows.
- Giant Swarm training catalog
Overview of the trainings and workshops offered to customers in order to share our knowledge and best practices with them and answer possible follow-up questions.
- Incident process
The process used by the Giant Swarm support team when a priority one incident is called.